Shipping & Return Policy
Shipping Policy
At Authentic Bite, we strive to provide a smooth and reliable shipping experience for our customers. We offer free delivery for all orders over £50, ensuring that your products arrive fresh and in perfect condition. Our dedicated delivery team handles each order with care, and if any items are damaged during transit, our drivers will promptly replace them at no extra cost. We also offer the option for you to pick up your order directly from our manufacturing facility in Wolverhampton if that is more convenient for you. Our goal is to ensure that you receive your products on time and in excellent condition, so you can enjoy the delicious quality of Authentic Bite without any worries. For any shipping inquiries or assistance, please contact our customer service team.
Return & Exchange Policy
At Authentic Bite, we are committed to ensuring your complete satisfaction with our products. We offer a hassle-free return and exchange policy exclusively for customers who purchase in bulk. If for any reason you are not satisfied with your bulk order, you may return any unopened and unused products within 2 hours of purchase for a full refund or exchange. For orders less than £50, please contact our customer care team to initiate the return or refund process. If you receive a damaged or defective product, contact us immediately so we can arrange for a replacement or refund. Our goal is to provide you with the best possible service and ensure you are happy with your purchase from Authentic Bite.