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Terms and Conditions

Safety Standards

At Authentic Bite, your safety is our top priority. We follow stringent safety and hygiene protocols to ensure the highest quality and safety of our products.

 

Hygienic Manufacturing Environment

  • Staff Protocols: All staff wear hairnets, gloves, shoe covers, and masks while handling food. Regular training is provided to maintain high hygiene standards.

  • Equipment Cleaning: All equipment is cleaned daily at the end of each shift and professionally cleaned once a month.

  • Facility Cleanliness: Our manufacturing and packaging facilities are kept impeccably clean, with temperature-controlled environments and strict access controls.

 

Safe Packaging

We use sustainable packaging materials and avoid the use of plastic wherever possible. Our packaging is designed to keep our products fresh and safe during transport.

Privacy & Safety

At Authentic Bite, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

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Information We Collect

  • Personal Information: We collect personal information such as your name, email address, phone number, and delivery address when you place an order or contact us.

  • Payment Information: For payment processing, we collect necessary payment information, including credit card details, which are securely handled by our payment gateway.

  • Cookies and Usage Data: We use cookies to track your use of our website to improve your browsing experience. Usage data such as IP addresses, browser types, and pages visited help us analyze and enhance our services.

 

How We Use Your Information

  • Order Processing: To process and deliver your orders efficiently.

  • Customer Service: To respond to your inquiries and provide customer support.

  • Marketing: To send you promotional emails and updates about our products and services, if you have opted in to receive such communications.

  • Website Improvement: To analyze usage patterns and improve our website functionality and user experience.

 

Data Security

We implement a variety of security measures to maintain the safety of your personal information. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway database. Access to personal data is restricted to authorized personnel only.

 

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

 

Your Consent

By using our website, you consent to our Privacy Policy. If we decide to change our Privacy Policy, we will post those changes on this page.

Payment Methods

Payment Methods

  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Customer Care

At Authentic Bite, we are dedicated to providing exceptional customer care to ensure your experience with us is seamless and satisfying. Our customer care team is available to assist you with any inquiries, concerns, or feedback you may have. Whether you need help with placing an order, tracking your delivery, or addressing any issues with our products, we are here to help. We believe in building lasting relationships with our customers, and your satisfaction is our top priority. Contact us via phone, email, or through our website’s live chat for prompt and friendly support. At Authentic Bite, your needs are always at the forefront of our service.

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